Terms & Conditions

1. Service Agreement By booking a service with DriveBrightMobile , you agree to the following terms and conditions. This agreement is between [Your Business Name] ("We," "Our," "Us") and the customer ("You," "Your").

2. Service Area We offer mobile detailing services within Staffordshire. Additional travel fees may apply for services outside this area, which will be communicated to you before the appointment.

3. Pricing and Payment

• Prices for services are outlined on our website or provided during booking. Prices may vary depending on vehicle type, condition, and any additional services requested.

• A non-refundable deposit or full payment is required to confirm and secure your appointment.

• Payments are accepted via Debit Card, Credit Card, Paypal, Apple Pay, Google Pay and Cash. Full payment is due upon completion of the service unless otherwise agreed upon.

4. Cancellations and Rescheduling

• You may cancel or reschedule your appointment up to [24/48 hours] before the scheduled time without penalty. Cancellations made less than [24/48 hours] before the scheduled appointment may result in a cancellation fee of [X% of the total cost or a set amount].

• We reserve the right to cancel or reschedule appointments due to inclement weather, equipment failure, or other unforeseen circumstances. In such cases, we will notify you and arrange for an alternative date.

5. Vehicle Condition

• It is your responsibility to ensure your vehicle is in a condition suitable for detailing. If your vehicle has excessive dirt, debris, or other contaminants, it may take longer than expected to complete the service, and additional charges may apply.

• We reserve the right to refuse service if the vehicle is deemed unsafe, excessively damaged, or if conditions such as hazardous materials are present.

6. Service Limitations

• While we take the utmost care, we are not responsible for pre-existing damages, defects, or imperfections in your vehicle's paint, upholstery, or other surfaces.

• We do not guarantee the removal of all stains or imperfections, especially if they are deeply embedded or have been in place for an extended period.

7. Liability

• We are not responsible for any damage to the vehicle or personal property during the detailing service unless caused by our negligence.

• You agree to indemnify and hold harmless [Your Business Name], its employees, and agents from any claims, damages, or losses arising from the provision of our services.

8. Customer Responsibilities

• You are responsible for ensuring that your vehicle is accessible for the scheduled service time, including moving any obstacles or providing access to necessary facilities (e.g., water, electricity) if required for the service.

• Please ensure all personal items are removed from the vehicle before the service. We are not responsible for lost or damaged personal property left inside the vehicle.

9. Privacy and Data Protection We value your privacy. Any personal information collected during booking or service will be kept confidential and used solely for service-related purposes.

10. Changes to Terms We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be communicated to you, and your continued use of our services will be considered as acceptance of those changes.

11. Governing Law These Terms and Conditions are governed by the laws of Staffordshire, and any disputes will be handled in the appropriate court located in Staffordshire.

By booking a service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.